Dekorfine Insurance & Quality Assurance
Insurance · Quality · Compliance

Fully Insured.
Uncompromising Quality.

You're investing in design that will live in your space for years. Every Dekorfine fixture is backed by commercial liability insurance, a wholly-owned manufacturing operation, and a team capable of meeting any project compliance requirement — anywhere in the world.

$2M+ Default Insurance
Coverage
$10M+ Available on
Request
3–5× QC Inspections
Per Fixture
10+ Years Avg. Worker
Experience
100% Wholly-Owned
No Dropshipping

§ 01 · Coverage Overview

What Our Insurance Covers

Our active Commercial General Liability policy provides multi-million dollar protection across three core areas — ensuring that both your home and your business are fully safeguarded from the moment your fixture is installed.

General Aggregate — $2,000,000
Our policy carries a $2M general aggregate limit, covering the total maximum the insurer will pay across all covered claims within the policy period.
Products-Completed Operations — $2,000,000
Full $2M coverage applies after installation is complete — meaning your property is protected against product-related incidents even after the fixture is in use.
Per Occurrence — $1,000,000
Each individual qualifying incident is covered up to $1M, providing meaningful, real-world protection for property damage or bodily injury arising from a product issue.
Dedicated Incident Support
If a product-related incident occurs, our team handles documentation and coordinates directly with the insurer on your behalf — you will not navigate this process alone.

§ 02 · Project & Additional Insured Services

Your Company, Added to Our Policy.

For commercial projects — hospitality developments, multi-unit residential builds, or institutional procurement — we understand that your compliance framework may require your company or the project entity to be named directly on our insurance policy. We can accommodate this.

Additional Insured Endorsement

If your project, general contractor, building owner, or client requires it, we can formally add your company or project entity as an Additional Insured on our Commercial General Liability policy. This ensures that your entire procurement of Dekorfine fixtures is covered under a compliant, documented insurance arrangement — meeting the requirements of most institutional, commercial, and government contracts.

Contact us with your project details and legal entity name. We will coordinate with our insurer to issue the endorsement and provide you with an updated Certificate of Liability Insurance (COI) reflecting your addition.

Hospitality & Hotel Projects
FF&E procurement for hotels, resorts, and serviced apartments often requires vendor insurance documentation. We provide COIs meeting standard hospitality procurement requirements.
Residential Developments
Multi-unit residential, luxury villa, or property developer projects can be covered under our existing policy framework with named project entity documentation.
Commercial & Government
Public sector or commercial specification projects with elevated compliance requirements are handled through direct coordination with our insurer to meet your exact documentation needs.
Coverage Limit Upgrade — Up to $10M+

Our standard policy provides $2,000,000 in aggregate coverage. For large-scale commercial projects where this level may not be sufficient, we can formally request our insurer to increase the coverage limit to $10,000,000 or above — sufficient to meet the requirements of virtually any commercial or government procurement specification.

If your project requires higher coverage limits, contact our team with your specification. We will initiate the process with our insurer and confirm the updated limit along with revised documentation.

§ 03 · Custom Certification Services

Certified to Your Country's Standards.

We recognise that different markets operate under different regulatory frameworks. If your project or local regulations require specific certification marks — whether for US, European, Australian, Middle Eastern, or other markets — we offer personalised certification services tailored to your requirements.

UL
United States
CE
Europe
SAA
Australia
SASO
Saudi Arabia
ETL
North America
RoHS
EU Directive
CB
International
IP
Ingress Rating
How it works

Tell us your destination market, regulatory authority, and any specific technical requirements. Our manufacturing and compliance team will identify the applicable certification path, coordinate testing through accredited third-party labs, and deliver products that carry the marks required for your market — without requiring you to manage the certification process yourself.

We have direct experience navigating the certification requirements of the United States, European Union, GCC markets, Australia, and New Zealand, among others. If your country or project has a specific requirement not listed above, contact us — we will assess feasibility and provide a clear plan.

§ 04 · Policy Documentation

Active Coverage — On Record.

Our Commercial General Liability policy is active and maintained on file. Full documentation is available to verified customers, trade clients, designers, and project partners upon request.

Certificate of Liability — Summary
Insured Entity
Available on request
Policy Status
✓ Active & Current
Policy Number
Available on request
Policy Period
Currently Active
Standard Coverage Limits
$2M Aggregate $2M Products Ops $1M Per Occurrence
Extendable To
$10M+ On Request Additional Insured Available

This summary is based on our current Certificate of Liability Insurance (COI). Full documentation is subject to the terms, conditions, and exclusions of the active policy. Available to qualified requesters upon verification.

Request Full Policy Documentation

We provide verified certificate copies to trade clients, interior designers, architects, project developers, procurement officers, and any customer who requires formal proof of coverage for compliance purposes.

Certificate of Liability Insurance (COI)
Policy period & active status confirmation
Insurer name & NAIC / registration details
Additional Insured endorsement (if required)
Extended limit confirmation ($10M+)
Request Documentation →

§ 05 · Manufacturing & Quality Assurance

Built by Our People, Every Time.

Dekorfine products are manufactured in our wholly-owned, wholly-controlled production facility. We do not operate a dropshipping model, and we do not white-label or pass through third-party inventory. Every fixture you purchase has been built, checked, and dispatched by our own team.

Our Manufacturing Commitment

We may not always be the lowest price in the market — and that is a deliberate choice. Our commitment is to the highest standard in the industry, not the most competitive price point. Every decision in our supply chain is made to protect the quality and safety of what arrives at your door.

Our 3–5 Stage Quality Control Process

01
Materials Inspection
All incoming raw materials — metals, glass, textiles, electrical components — are inspected against specification before entering production.
02
In-Process Check
Quality checkpoints are embedded throughout the manufacturing process. Fixtures are examined at each key assembly stage, not only at the end.
03
Electrical Safety Test
Every wired fixture undergoes electrical safety testing — insulation resistance, dielectric strength, and grounding continuity — before approval for packaging.
04
Final Visual & Function
Finished fixtures are inspected under controlled lighting for surface quality, assembly precision, and full functional operation before packaging is applied.
05
Pre-Export Clearance
A final clearance check is performed against the packing list and customer specification immediately prior to loading into our export container.

Our Manufacturing Principles

🏭
Wholly-Owned Factory
Our production facility is independently and wholly owned. We have full control over every stage of manufacturing — no outsourcing, no third-party assembly, no anonymous supply chain.
👷
10+ Year Skilled Workforce
Our production team averages over ten years of hands-on manufacturing experience. Craftsmanship is not an add-on — it is embedded in the institutional knowledge of our workforce.
🚫
No Dropshipping, Ever
We do not dropship. Every product dispatched under the Dekorfine name has been manufactured in, inspected by, and shipped directly from our own facility.
🔬
Multi-Stage Testing
3 to 5 independent quality inspections per fixture — from material intake through pre-export clearance — ensure that sub-standard product never reaches a customer.
📋
Full Project Experience
We have supplied fixtures for hotels, government buildings, commercial offices, and luxury residential projects across multiple continents. We carry the experience to manage any project risk.
🏆
Highest Industry Standards
We compete on quality and reliability, not price. If you require the highest standard of product safety, documentation, and post-delivery support — we are the right partner.

§ 06 · Incident Protocol

In Case of a Product Incident.

Product safety incidents are extremely rare. When they do occur, we have a clear, documented response process to ensure you receive immediate support and that the insurance framework is activated correctly on your behalf.

1
Ensure Safety Immediately
If a critical issue occurs, prioritise safety above all else. Power off the fixture at the circuit breaker if needed. Do not attempt to repair or dismantle the unit. Take clear photographs of the fixture and any visible damage from multiple angles.
2
Contact Our Team Immediately — Not the Insurer
Email support@dekorfine.com or call +1 800-715-9483 with your order number, a description of the incident, and your photographs. Our team will initiate an internal review within hours. Do not contact the insurer directly at this stage — we will coordinate the claim on your behalf.
3
We Manage the Insurance Coordination
If the incident constitutes a valid liability claim, we will provide all required policy documentation and act as your liaison with the insurer. You will not be required to navigate any claims process independently — we handle it end to end.
4
Resolution & Follow-Through
Whether the resolution is a replacement fixture, parts dispatch, insurance payment, or another arrangement — we remain actively involved until the matter is fully closed to your satisfaction.
Dekorfine · Safety & Compliance

Shop, Specify, and Build
with Complete Confidence.

Whether you're a homeowner, an interior designer, or a project developer — our insurance, quality systems, and compliance capabilities are here to support you at every level. Contact our team to discuss your project requirements, request documentation, or arrange additional insured coverage.

+1 800-715-9483  ·  support@dekorfine.com  ·  dekorfine.com